Privacy Policy

 

Last updated: June 2025

At Shop Printelle ("we", "our", or "us"), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and make a purchase from us.

1. Information We Collect

When you place an order or register on our site, we may collect the following information:

• Name and contact information (email address, phone number)
• Billing and shipping address
• Payment information (processed securely through our payment providers — we do not store card details)
• Order history and preferences
• Device and browsing information (via cookies)

2. How We Use Your Information

We use your information to:

• Process and fulfil your orders
• Send order confirmations and shipping updates
• Respond to your enquiries and provide customer support
• Improve our website and shopping experience
• Send promotional emails (only if you have opted in — you may unsubscribe at any time)

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers such as:

• Printify (our fulfilment partner) — for order production and shipping
• Shopify — our e-commerce platform

These providers are obligated to keep your information confidential and use it only to provide their services.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our site and improve its functionality. You may disable cookies through your browser settings, though this may affect certain features of the site.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at: shopprintelle@gmail.com

7. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, or disclosure. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.

9. Contact

If you have any questions about this Privacy Policy, please contact us at: shopprintelle@gmail.com